Plans for the disputes you actually have.
Start with one disputed file. Add a desk if chargebacks, invoices, and claims show up every month.
Compare plans
Choose the desk that matches how often disputes show up. Pricing is for advocacy, not a recovery promise.
| Capability | Review $249 | Advocacy $799 | Desk $1,490/mo | Practice $2,890/mo |
|---|---|---|---|---|
| Cases included | One intake | One full case | Ongoing caseload | High-volume caseload |
| Chargeback rebuttals | File review | Yes | Yes | Yes |
| Vendor billing disputes | File review | Yes | Yes | Yes |
| Insurance claim shortfalls | File review | Yes | Yes | Yes |
| Direct communication on your behalf | No | Yes | Yes | Yes |
| Operator desk | Read-only | Yes | Yes | Yes |
| Account notification SMS | Optional | Optional | Optional | Optional |
| Dedicated advocate desk | No | No | Yes | Yes |
When the file is too heavy to carry alone
"I had been calling the processor myself and getting nowhere. Telvon took the file, documented the chargeback, and handled the correspondence so I could run the restaurant."
"The invoice and the settlement did not match. Telvon assembled the paper trail and spoke with the vendor on our behalf while we kept shipping orders."
"Our payer shorted a claim and the forms kept bouncing. Telvon documented the discrepancy and pursued the file so the practice could stay with patients."
"I had been calling the processor myself and getting nowhere. Telvon took the file, documented the chargeback, and handled the correspondence so I could run the restaurant."
"The invoice and the settlement did not match. Telvon assembled the paper trail and spoke with the vendor on our behalf while we kept shipping orders."
"Our payer shorted a claim and the forms kept bouncing. Telvon documented the discrepancy and pursued the file so the practice could stay with patients."
"I had been calling the processor myself and getting nowhere. Telvon took the file, documented the chargeback, and handled the correspondence so I could run the restaurant."
"The invoice and the settlement did not match. Telvon assembled the paper trail and spoke with the vendor on our behalf while we kept shipping orders."
"Our payer shorted a claim and the forms kept bouncing. Telvon documented the discrepancy and pursued the file so the practice could stay with patients."
"A supplier billed us for units we never received. Telvon compiled the purchase orders and pursued the overcharge while we stayed on the floor."
"The processor statement did not match the rate we signed. Telvon pulled the agreement and handled the correspondence so I could stay on sales."
"I did not have hours to assemble a file. Telvon took the documents we already had and ran the process so the dispute did not sit in a drawer."
"A supplier billed us for units we never received. Telvon compiled the purchase orders and pursued the overcharge while we stayed on the floor."
"The processor statement did not match the rate we signed. Telvon pulled the agreement and handled the correspondence so I could stay on sales."
"I did not have hours to assemble a file. Telvon took the documents we already had and ran the process so the dispute did not sit in a drawer."
"A supplier billed us for units we never received. Telvon compiled the purchase orders and pursued the overcharge while we stayed on the floor."
"The processor statement did not match the rate we signed. Telvon pulled the agreement and handled the correspondence so I could stay on sales."
"I did not have hours to assemble a file. Telvon took the documents we already had and ran the process so the dispute did not sit in a drawer."
"I had written the loss off after months of hold music. Telvon picked the file back up and pursued it as an authorized advocate, not as a lecture."
"The claim paid less than the policy language supported. Telvon documented the shortfall and spoke with the insurer so we could keep operating."
"I needed an advocate, not a bank and not a law firm. Telvon took the dispute, documented it, and spoke for the business."
"I had written the loss off after months of hold music. Telvon picked the file back up and pursued it as an authorized advocate, not as a lecture."
"The claim paid less than the policy language supported. Telvon documented the shortfall and spoke with the insurer so we could keep operating."
"I needed an advocate, not a bank and not a law firm. Telvon took the dispute, documented it, and spoke for the business."
"I had written the loss off after months of hold music. Telvon picked the file back up and pursued it as an authorized advocate, not as a lecture."
"The claim paid less than the policy language supported. Telvon documented the shortfall and spoke with the insurer so we could keep operating."
"I needed an advocate, not a bank and not a law firm. Telvon took the dispute, documented it, and spoke for the business."
Get case updates by text
Account notifications only: dispute status, billing reminders, payment confirmations, verification codes, support replies, and account alerts.
